Business Group - Services
Dwindling natural resource supplies, climate change, regulation,
increasing costs, globalization, accelerated technologies,
skilled workforce challenges and the power of hyper-communications
generate tremendous pressures for organizations.
sustainability services are focused on integrating economic,
ecological, and social responsibilities throughout our clients'
approach to helping an organization become more sustainable
incorporates the following types of efforts.
Is your organization poised for short- and long-term profitability?
If utilities or resources supplies were disrupted or became
exorbitantly expensive, what would happen? Is it possible
that your organization's policies or operations could come
under outside scrutiny and be publicized in an unfavorable
light? How sustainable is your organization?
Assessment is created through life cycle analyses that thoroughly
examine the organization's operations as they relate to
the "triple bottom line" (the internal and external
impacts on "People, Planet and Profit"). Analyzed
topics cross multiple discipline areas - economics, the
natural environment, labor practices, society at large -
and extend to outside the organization.
depth of our analyses is tailored to the needs of the organization.
baseline information often has immediate value through the
identification of 'quick fixes' that can be rapidly deployed.
The assessment then can be used to stimulate strategic thinking
that addresses opportunities and threats to the organization.
Is sustainability a fad that is destined to fade away or
is it a timely approach to business that assures its survival?
core of sustainability is the acceptance that dynamic economic
and ecological conditions - resource availability, climate
change, global economics, and cyber communications to name
a few - are profoundly changing the business environment.
case facilitates the organization's consideration of how
these conditions could affect the conduct of business. Specifically,
it contributes to making a well thought out decision of
whether sustainability as an organizing principle makes
strategic sense for your organization: not just as a way
of avoiding risk but also as a way to create extraordinary
value. A thoughtfully prepared business case will identify
the benefits, risks and issues associated with integrating
sustainability with other organizational strategies.
While the sustainability assessment and the business case
are essential input for evaluating the desirability of sustainability,
it is the Business Plan that translates the commitment into
planning combines baseline data with the assessment of opportunities
and risks in order to derive strategic scenarios. Our most
successful plans are developed in facilitated planning retreats
where attendees are free to focus their attention on understanding
the results of the Assessment and creating future scenarios
for the organization. The participation builds buy-in. In
some cases it is appropriate to create or re-visit the organization's
vision, mission and statement of values. These are effective
tools for clarifying the organization's value proposition
for creating its desired future. They establish expectations
and serve as the organization's overarching metrics.
selection of the desired scenario and the pursuit of its
strategies form the basis of an overall Action Plan, whose
milestones can be scheduled and responsibility for their
Organizational leaders monitor the accomplishment of identified
action milestones. They also will track metrics relevant
to their goals and to the triple bottom line.
Have steps been taken to eliminate and simplify business
processes while maintaining a big picture perspective?
that examines resource inputs, actions and outputs as value-driving
opportunities is the cornerstone of process improvement.
most profound gains accrue when approaching the individual
processes from a holistic view. Accurately mapping individual
processes illustrates the complex networks of systems. Applying
a systems analysis reveals how improvements can be made
that affect purchasing, customer contacts and relations,
quality, staffing, productivity and other operations that
generate added value.
What competencies enable a sustainable organization to excel
in the new economy?
leadership skills revolve around understanding the business
environment, thinking strategically to identify opportunities
and manage risks, and creating a work environment that embraces
exploration, distributed problem solving and transformative
sustainability initiatives requires an understanding of
training programs promote desired performance because they
close the gap between identifying the competencies needed
to enhance the organization and the abilities of the individuals
tasked with the work.
organizations empower their workers (and members of their
value chain) to become ambassadors for sustainability in
their homes, places of worship, schools, neighborhoods and
communities. Our training extends to helping individuals
apply sustainability behaviors outside the workplace in
order to strengthen community.
Who makes up my community and what do they think of the
the marketplace, supply chain, competitors, partners and
alliances, the local government, environmental organizations,
unions and trades. These are just some of the stakeholders
who may have formed opinions about the organization and
how it conducts business. Giving voice to those opinions
can tarnish the organization's image or make it glow.
your organization's relationships is an effective strategy
for protecting your reputation and managing one set of risks.
first step in assessing the public's perception is identifying
key stakeholders and determining their potential to impact
the organization. Communications with the key stakeholders
to gauge their perceptions demonstrates a willingness to
engage in dialogue and may provide an early warning of unpublicized
concerns. This information can then be used to develop projects
of mutual benefit and to manage communications proactively.
The majority of Fortune 500 companies already issues Sustainability
Reports or otherwise publicizes their accomplishments. The
financial community demands the disclosure of risks and
the sustainability assessment and reporting models effectively
reveal vulnerabilities with respect to various stakeholders.
communication of its progress in implementing sustainable
principles, programs and projects is crucial to managing
its reputation as a responsible corporate citizen. Proactive
communication is a strategy that can predispose stakeholders
to favorably viewing an organization is taking authentic
steps to become sustainable.
stakeholders - whether the Board of Directors, C-level managers,
program and project managers, staff, shareholders, regulators
or other individuals or entities - have varying interests
and needs for information. Establishing a suitable reporting
framework helps to ensure that the right information is
conveyed to the right audience -with a stake in the operations.
Balancing considerations of transparency and accountability
with reporting costs and extent and depth of information
is crucial to establishing an appropriate reporting framework.